Northallerton Osteopaths receives national recognition for osteopathic excellence

We are thrilled to announce that Northallerton Osteopaths - Hale House has been named 'Large Practice of the Year 2024' at the prestigious Institute of Osteopathy (iO) Annual Awards! This remarkable achievement recognises our commitment to excellence in patient care, professional collaboration, and community engagement, and it marks an exciting milestone in our journey of providing outstanding osteopathic services.

A Journey to Excellence

This time last year, we celebrated reaching the finals of the 2023 UK - Practice of the Year Awards. That achievement was a testament to the dedication of our team and the unwavering support of our patients. Fast forward to 2024, and we’ve taken the top spot, a victory that fills us with immense pride and gratitude.

Our practice, based at Hale House, has grown over 30 years under the leadership of Joanna Waterworth and Ross Gemmell into a multidisciplinary clinic with seven osteopaths and 11 other practitioners. The ethos at the heart of our work is reflected in the word ‘Hale,’ which means health in Old English. Every aspect of our practice is designed to promote health, from our welcoming environment to our holistic approach to patient care.

Setting the Standard in Osteopathy

The iO awards highlight practices that not only deliver exceptional patient care but also go above and beyond in service, innovation, and community impact. Maurice Cheng, Chief Executive of the Institute of Osteopathy, commended our clinic, stating:
"Northallerton Osteopaths is a shining example of what a large practice can achieve. Their commitment to a multidisciplinary approach, patient-centered care, and their local community is exemplary."

From our YouTube channel, offering over 100 exercise and advice videos with 250,000+ views, to our in-house CPD workshops and community classes in yoga, Pilates, and drama, we strive to serve both our patients and practitioners in meaningful ways.

Patient-Centered Care at Its Best

We are deeply grateful for the kind words and loyalty of our patients, whose stories highlight the impact of our work:

• Kelvin, a firefighter, shared, "The osteopaths at Northallerton Osteopaths have been invaluable in helping me maintain my fitness and continue my career. Their treatment and advice have always been exceptional."
• Another patient reflected, "The care here has improved my family’s quality of life. From osteopathy during my pregnancy to counselling and acupuncture, Jo and Ross have created a trusted space where everyone feels welcome and cared for."

Supporting Our Team and Community

Our team thrives in a nurturing environment that prioritises professional development and collaboration. Practitioners benefit from mentorship opportunities, mental health first aid courses, and specialised patient workshops on topics like bone and knee health. One of our sports therapists summed it up best:
"Working at Northallerton Osteopaths has been a fantastic experience. The mentorship from Jo and Ross and the opportunity to collaborate with other practitioners has helped me grow both professionally and personally."

A Heartfelt Thank You

Winning the UK Practice of the Year 2024 award is a shared achievement. We want to thank the entire team at Hale House for their hard work and dedication and extend our deepest gratitude to our patients for their trust and support. This award is as much about your belief in us as it is about our commitment to you.

As Jo and Ross expressed at the awards ceremony:
"We are overjoyed to receive this recognition. It reflects the passion and dedication of our incredible team and the trust of our wonderful patients. Thank you for being a part of our journey."

Looking Ahead

As we celebrate this accolade, we remain committed to raising the bar in osteopathy. Whether through innovative treatments, empowering patient resources, or fostering community well-being, Northallerton Osteopaths will continue to embody the ethos of ‘Hale’—health, in every sense of the word.

Here’s to another year of thriving together. Thank you for being part of our success story! From Jo, Ross & the rest of the team.